At Mr Jackson, customer satisfaction is our top priority. We stand behind the quality of our products and aim to provide a smooth and trustworthy shopping experience.
Mr Jackson
MONEY BACK GURANTEE OUR GUARANTEE
We offer a 30-day money back guarantee under specific conditions to ensure fairness for both our customers and our business.
Mr Jackson
REFUND OR REPLACEMENT Eligible for Refund or Replacement
You may qualify for a refund or exchange if:
✔️ You received a damaged item.
✔️ You received a wrong product.
✔️ The item has a manufacturing defect.
Mr Jackson
CONDITION FOR APPROVAL
To process your request, the following conditions must be met:
Item must be unused and in original condition.
Must include original packaging.
Provide proof of purchase (order number)
Clear photos or videos of the issue must be shared
refund processing time
Once your request is approved:
Refunds are processed within 10 business days (if approved).
Amount will be returned via the original payment method.
Mr Jackson
shipping cost
Shipping charges are non-refundable.
Return shipping may be covered only in case of our error (wrong/damaged item).
request a refund
To initiate a request:
Email us at info@mrjacksons.com
Include your order number.
Attach clear images/videos of the issue.
Our team will review and respond within 48 hours.
Mr Jackson
SECURE & TRANSPARENT
✔️ Fair evaluation of all requests.
✔️ Transparent communication.
✔️ Secure refund processing.
📞 Contact Us
For any shipping-related questions, please reach out to us:
Email: info@mrjacksons.com
Phone: +1 (514) 994-9353
Response Time: 48 Business Hours
Support Days: Monday – Friday
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
BUSINESS ADDRESS: 4862 rue Perron, Pierrefonds, H9A 3E5